| Forging
a Final Spiritual Bond:
The Zen Hospice Project
Alternative Therapies
in Health and Medicine,
May 1996, vol. 2, no. 3
by Nancy G. Moore
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"Zen Hospice Project recruits volunteers who want to explore
their own spirituality and personal growth"
Frank
Otaseski, director of Zen Hospice Project, with hospice patient
Dieudonne Benvenutto
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In a culture that tries to keep death at arm's length,
the Zen Hospice Project in San Francisco meets death face-to-face.
This community-based project acts as a friend to indigent people
facing the final months of their lives, and helps hospice volunteers
to discover the innate generosity and compassion they never knew
they had.
Patients who enter the hospice program are typically
suffering from a chronic illness and are in the last 3 to 6 months
of their lives. Often they're homeless or lack close, trusting relationships
with friends and family members who could comfort them in their
final hours.
The volunteers' main task is to form relationships
with the patients. By being a friend who will not only listen but
also assist with nausea and dean up after a bout of diarrhea, the
volunteer says, in effect, "I am here for it all." This
enables patients to develop a relationship of trust, which then
can be extended to other unresolved relationships or even issues
related to death and dying.
As volunteers develop an awareness of their own inclinations
and emotions concerning death, they may become less reactive and
more responsive to these states of mind in other people.
"As we cultivate this in our own lives, we tend
to be more available to the needs and fears of patients," says
Frank Ostaseski, founding director of the hospice project. The Zen
Hospice Project recruits volunteers who want to explore their own
spirituality and personal growth.
Volunteers and patients often come from very different
worlds. Volunteers generally are white, middle class, well educated,
and have some exposure to spiritual practice and complementary medicine.
Through the hospice project they might meet, for example, a Hispanic
person who is homeless or living in a single-occupancy hotel. Under
normal circumstances the two might simply pass each other on the
street, but now they find themselves in the most intimate contact.
The hospice serves as a meeting place that goes beyond culture,
and beyond the perceived differences that would have separated them
in the past, says Ostaseski.
The conscious-dying movement can sometimes become
"simply another agenda, another burden to place on the heart
and mind of the patient," Ostaseski says. The Zen Hospice Project
is designed to take people as they are, assisting them in closing
out their lives without asking them to accept another person's belief
system.
Though the project receives no government funding,
it recently received a small grant from the Soros Foundation in
New York, which has created the Project on Death in America to help
reframe the way America deals with death. As part of that grant,
the hospice project will broaden its public education program to
reach more healthcare professionals or friends and family members
who are caring for a loved one facing a life-threatening illness.
The tendency in the United States to deny death is
all too common and can dramatically increase the suffering of the
dying. Ostaseski recalls washing a patient whom he had turned over
on his side. The patient looked back over his shoulder and said
he never thought dying would be like this. Prompted by Ostaseski,
the patient said he actually had never thought about what dying
would be like.
"I realized in that moment that this suffering
was more severe for him than his cancer-the fact that he found himself
surprised at the end of his life with absolutely no preparation,"
he said.
A Buddhist, Ostaseski wants to see the experience
of dying discussed more openly. "When we come into contact
with how precarious things are, we begin to appreciate the preciousness
of this life, and in my experience this causes us to hold our ideas
and ourselves a little more lightly," he says. "We let
go more easily, and that cultivates generosity and a kindness for
one another."
The Zen Hospice Project has three central programs:
its own residential program, a residential hospice unit in a public
hospitaL and an education program. The two residential programs
operate in a collaborative fashion. The Zen Hospice Project provides
volunteers for the Laguna Honda Hospice, a 28-bed unit inside the
nation's largest longterm care facility. The Zen Guest House Residence
works with the local visiting nurses and hospice organization.
The Zen Guest House collaboration got started after
volunteers were first seeing clients in hotels and on the street.
Those clients were ending up at San Francisco General, the acute-care
hospital, where they would either die or be transferred to a non-hospice
unit of Laguna Honda Hospital. They could not stay home because
the local visiting nurses required a primary caregiver. The patients
often had no government entitlements because they had no address
or the means to get those entitlements.
The Zen Guest House was created as a partial solution.
By offering an address, the clients could begin receiving entitlements,
and with the Zen Hospice Project becoming the primary caregiver,
the patient could have access to the visiting nursing and hospice
services. This arrangement meant that the visiting nurse and hospice
organization could serve several people in one location, which in
turn lowered their cow.
The Zen Hospice Project training for volunteers is
comprehensive and certified by the California State Nurses Association.
The hospice project values good listening skills and a willingness
to roll up one's sleeves and go to work. The basis of the training,
however, is mindfulness. "There are lots of nurses in hospitals
who know how to turn a patient, but unfortunately they don't all
do it with compassion," Ostaseski says.
Meditation practice by volunteers is taught and encouraged.
Meditation helps us to examine our intentions moment to moment,
Ostaseski notes. "Crossing the threshold of a room of someone
who's dying is a remarkable time to pay very close attention."
Whereas volunteers are encouraged to have a regular
spiritual practice, the Zen Hospice Project does not advocate any
particular ideology. "People come to us because they need the
care," says Ostaseski. "They don't care beans about Buddhism,
and that's OK with us."
What patients do get from the hospice project is a
safe environment - a place where it's warm and dry, the medical
staff are caring; and a volunteer is ready to act as a nonjudgmental
friend. "What often happens is that within this environment
of kindness, people start to soften," explains Ostaseski. "They
start to open a little bit and trust a little bit more, because
they generally come from environments where there was not a lot
of trust." And when that door of trust begins to open even
slightly, they begin to think about who else they can trust and
what else they need to resolve in their fives as they come towards
the end.
Volunteers may ask patients if there is a family member
or friend they want to talk with, but reconciliation is never pushed.
Ostaseski has seen remarkable resolution of family issues, but he's
also witnessed a situation in which a patient refused to contact
his mother. After the patient's death, the mother was glad he hadn't.
Because hospice care is not limited to a therapeutic
hour, but available 24 hours a day, Ostaseski says volunteers must
be ready to listen whenever the patient is ready to talk. "That
means we have to continually cultivate this openness in ourselves,
this availability and readiness."
Volunteers keep a collective journal of each experience
with a patient. Initially, one volunteer was assigned to one client,
but the project has found that it's better to work in a community
on a shift schedule, with the volunteer coming into contact with
all the clients during that shift. "This makes a tremendous
difference," says Ostaseski. No one person is carrying all
the responsibility, so the volunteers can give themselves fully,
and then they can let go.
Volunteers have always been available to hear clients
tell their life stories in an informal way, but the Zen Hospice
Project has some volunteers who are particularly adept at encouraging
storytelling. Ostaseski recalls an English professor who would record
oral storytelling sessions, then transcribe them into a booklet
for the patient, who in turn could decide whether to give it to
a loved one. "It's a powerful thing to give a person back their
words," Ostaseski says.
The Zen Hospice Project's workshops and other educational
programs are in great demand. Invitations have come from everywhere
from New York to Montana to bring the project's work to those sites.
"We're hoping to be able to slowly develop a program of teachers
who can travel to some of those locations," Ostaseski says.
In San Francisco, a meditation support group is being created for
people with HIV, and retreats are planned at places like the Esalen
Institute in Big Sur, Calif., for people facing life-threatening
illness. "In that case, we'll be working with people much earlier
on in their illness."
About Alternative Therapies in Health
and Medicine
Many models exist for integrating alternative and conventional medicine.
Alternatives focuses on organizational structures and philosophical
frameworks in which practitioners are achieving improved patient
outcomes with alternative and cross-cultural therapies.
Visit them online at: http://www.alternative-therapies.com
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